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In the News

January 26, 2015 - Workflow Management Systems in Healthcare: Complex Interventions

Guest blog post by
Jeff Robbins, President and CEO, LiveData, Inc.
Electronic Health Reporter

It is no secret that many of today’s best hospitals are still enmeshed in implementing and fine-tuning new, enterprise-wide electronic health record (EHR) systems. With purchase prices in the tens or even hundreds of millions of dollars, the EHR is a focal point of bringing technology to bear on the various challenges of delivering consistent, high quality care to an increasing number of patients.

Yet many hospital administrators and caregivers are finding that the level of effort (and expenditure) isn’t moving the needle as much as was expected. It turns out that this isn’t because of any specific failing on the part of the EHR vendors. Rather, it is because of a missing layer in today’s EHR technology stack.

 This missing layer, workflow management systems, is software designed to coordinate specific action, create consistency, and deliver visibility by automatically connecting caregivers with relevant tasks and information. The EHR, by necessity, is focused on creating a heads-down log of all encounters. Workflow technology adds the missing heads-up displays, alerts and analytics that help drive use of the EHR during patient encounters.

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September 11, 2014 - Prescriptive Modeling – What Amazon is Teaching Grid Operators

Brad Harkavy, General Manager, LiveData Utilities 
Remote Site and Equipment Management 

I recently purchased a bicycle for my daughter online. When shopping for the bike on Amazon, they also suggested I purchase a helmet and a bike lock. This suggestion was made in real-time as I was selecting bicycles. Because I was buying a bike, Amazon predicted I would want to buy some accessories. The speed at which Amazon delivers these suggestions is amazing, crunching through more than 200 million products available to buy in the US alone.

Amazon’s “Frequently Bought Together “ suggestion box is a form of prescriptive analytics. They have been making these suggestions since the early 2000′s based on evaluating past user’s behavior with respect to what items are purchased together. These suggestions are considered prescriptive analytics (and not just predictive) because no human is involved in making the specific recommendations. Humans curate the models, but the suggestions are made automatically based on past data and Amazon’s algorithms...

The opportunities for using prescriptive analytics to predict grid equipment failure and automatically adjust the distribution loads to compensate for failing equipment are enormous.

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July 14, 2014 - Utilities, Big Data and Analytics

Jeffrey Robbins, President and CEO, LiveData, Inc.
Remote Site and Equipment Management

Big Data is not a new concept for utilities – but it is a new name and focus on the volume, velocity, and variety of data that we have been managing for years from devices, sensors, and systems in generation, transmission and distribution facilities.

Utilities with LiveData technology are leveraging Big Data on a daily basis. The real-time integration technology used to capture, transform, and deliver data enables applications like outage management systems (OMS) to improve operational efficiency and provide an increasingly reliable supply of critical services such as power.

The ongoing implementation of smart grid technology will provide utilities with more expansive and higher quality data from an increasingly wide variety of sources and formats, reaching from generation systems right to consumers’ doorsteps.  While potentially daunting, with the right technology this onslaught becomes your opportunity.

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July 7, 2014 - Patient Safety Is Dependent on OR Team Communications

There are still a number of wrong-site surgeries that take place

Jeffrey Robbins, CEO, LiveData, Inc.
Advance Healthcare Network - Executive Insight

Cool Hand Luke was onto something when he said, "What we've got here is a failure to communicate." An observation about his potentially life-ending predicament, his comment has become a tagline for the sometimes tragic cost of often avoidable communication problems.

Just as both the prisoner and the warden knew the pitfalls about failure to communicate, so do patients and surgical teams. A failure to communicate can lead to all manner of operating room errors, the most egregious being the wrong surgery, or the correct surgery but on the patient's wrong side, or wrong site; or, even the wrong patient. Anesthesia or antibiotic errors (stemming from allergies or improper dosing, for example) also rank high on the list. These missteps have been given the collective term "never events," meaning errors generally considered so threatening to patient safety that they should never happen.

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June 23, 2014 - HDM Names 2014 Analytics All Stars

LiveData Customer VA Miami Healthcare System wins Project of the Year: Patient Safety

Health Data Management is announcing recipients of its inaugural Analytics All Stars program, which recognizes organizations and individuals implementing analytics in innovative ways to improve the health of their patients and the financial performance of their organizations.

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April 21, 2014 - 20 Security Questions Facing Smart Grid Operators

Michael D. Zola, Vice President LiveData, Inc. Energy Division
Remote Site & Equipment Management

The Energy Sector has become a major focus for targeted attacks, and is now among the top five most targeted sectors worldwide, according to Symantec. The Department of Homeland Security ICS-CERT responded to more than 200 incidents between October 2012 and May 2013, with 53 percent aimed at the energy sector.

Most Industrial Control Systems (ICS) are or will be integrating Operational Technology (OT) networks with IT networks to streamline operations.  How many interconnects do you have from OT to IT, corporate, and business systems? Are they secure? How are they secured? Is everything documented?

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Press Releases

July 15, 2014 - LiveData Congratulates Miami VA Healthcare System upon Winning Health Data Management’s Top Honor for Patient Safety Project of the Year

CAMBRIDGE, Mass - LiveData today congratulated the Miami VA Healthcare System, for receiving Health Data Management’s top Award for Patient Safety Project of the Year. The award recognizes the impact that OR-Dashboard withActive Time Out, LiveData’s operational intelligence and patient safety solution, has had during its first year in use at the Bruce W. Carter VA Medical Center in Miami.

June 27, 2014 - St. Joseph Mercy Ann Arbor Expands Use of LiveData Technology To New Outpatient Surgery Center and Hybrid Operating Room

CAMBRIDGE, Mass - LiveData, Inc. today announced that St. Joseph Mercy Ann Arbor is expanding its deployment of LiveData PeriOp Manager™ patient safety and operational intelligence solution to ten new operating rooms. LiveData OR-Dashboard™ with Active Time Out® (ATO), and OR-Schedule Board™ will provide the foundation for workflow efficiency and patient safety in nine Outpatient Surgery Center operating rooms and a new Hybrid OR at the 537-bed teaching hospital. The award-winning hospital will also deploy LiveData PeriOp Manager Analytics™ to provide comprehensive performance reporting across all perioperative areas.

December 16, 2013 - VA St. Louis Health Care System to Install PeriOp Manager, With DSS Integration to VistA Electronic Health Record System

CAMBRIDGE, MA, – LiveData, Inc. today announced that the Department of Veterans Affairs Health Care System in St. Louis has purchased LiveData PeriOp Manager, the company’s operational intelligence solution for the perioperative setting. LiveData and partner Document Storage Systems, Inc. (DSS) will fully integrate PeriOp Manager with the VA St. Louis Health Care System’s VistA (Veterans Health Information Systems and Technology Architecture) electronic health record (EHR), enabling patient information and case workflow to be viewed and managed by the whole perioperative team.

See LiveData at this Event

DistribuTECH Conference and Exhibition 2015

February 3-5, 2015
San Diego Convention Center
San Diego, CA

Visit LiveData in booth #1141.  

To schedule a meeting or demonstration, contact:

Brad Harkavy
General Manager
LiveData Utilities

For more information, visit