Keep Families Informed. Keep Staff Focused.
Bridge the information gap between perioperative teams and waiting caregivers using LiveData Family Waiting Board™.
This HIPAA-compliant display - found in waiting rooms, cafeterias, and public areas - keeps the patient’s friends and family updated on their loved one’s status. Updates from the wall-mounted monitor can also be sent via text message.
Family Waiting Board supports everyone's peace of mind, freeing up staff and improving satisfaction with your hospital.
Family Waiting Board is for Everyone
One display serves both guests and staff.
Benefits for Families
Caregivers follow a patient's progress from pre-op through recovery on the waiting room display, without approaching the desk or waiting for someone to become free.
With the display board providing basic information, families can work with clinicians and volunteers on complex concerns or questions.
Family Waiting Board helps create a reassuring and professional atmosphere.
Benefits for Staff
Since families receive routine status updates through Family Waiting Board and Mobile Messenger, teams can focus more on ensuring patient comfort, health, and satisfaction. The conversations they do have can be the ones that genuinely need a person.
Benefits for Facilities
Family Waiting Board reassures caregivers from the moment they arrive. It’s a visible change that improves perceptions of your hospital.
The display can be placed in different areas to shape pedestrian traffic, including to cafeterias or overflow waiting areas.
With this, family communication becomes a standard part of the surgical workflow rather than something each shift improvises, applied the same way across every case and every day.
What is Family Waiting Board?
Family Waiting Board is a wall-mounted display for waiting rooms, cafeterias, and other public areas of the hospital. When a patient checks in, they receive an identification code that caregivers can follow on the board as the patient moves through pre-op, the procedure, and recovery. Status changes come from the same workflows you’re already using, so nobody has to remember to update the board.
Mobile Messenger: Updates That Follow the Family
Caregivers who would rather not sit in the waiting room can receive the same status updates by text message. They can step outside, find coffee, or take a call, without losing track of where their loved one is in the process or calling the desk to catch up.