This session will review the process of asking beautiful questions within the five principles of HRO. Real-time data collection methodology in the perioperative arena will serve as an example for patient safety and surgical quality dashboards. Examples of process improvement initiatives based on the reports will be presented.
Participants will be empowered to replicate these processes in their own facilities to keep every patient safe every time.
Aileen Killen, PhD, RN
Aileen R. Killen, RN, PhD, CPPS is the Director, Perioperative Excellence at LiveData, Inc. In her role,
she collaborates with the LiveData team to develop and implement strategies for customer adoption and utilization of LiveData PeriopManager, a surgical workflow solution. In addition to holding perioperative leadership positions in some of the country’s leading medical facilities, including New York University Medical Center, The Hospital for Special Surgery, Memorial Sloan Kettering Cancer Center, and Dartmouth-Hitchcock Medical Center. Aileen was also heavily involved in the patient safety arena as an AHA-NPSF Patient Safety Leadership Fellow, where she focused on designing operating rooms for patient and staff safety. In 2014, she was appointed as Global Head of Healthcare Consulting at AIG, where she established AIG as a safety thought leader across the global healthcare industry. Aileen earned a diploma in nursing from Sacred Heart Hospital School of Nursing and a BSN from DeSales University, both in Allentown, Pennsylvania. She holds an MS in Nursing from the University of Maryland in Baltimore, a Master of Science in Health Policy and Management from New York University, and a PhD from Boston College School of Nursing.
Jeffrey Oliver, CCNS, CNOR
Jeffrey Oliver, Lt Col, Ret., is a Clinical Nurse Specialist (CCNS) and certified perioperative nurse (CNOR). He has over 30 years of nursing experience and has served in various nursing roles throughout his career. He was commissioned in the United States Air Force in 1995. He was deployed three times during his twenty-five-year career. In his last assignment, Jeff was assigned as faculty at the Uniformed Services University Graduate School of Nursing and served as the Perioperative Nursing Consultant to the Air Force Surgeon General. He retired from the Air Force in March of 2021
and served as the Director of Surgical Services at a community hospital in South Carolina.